Staff Product Manager, Support Experience

The role involves building a platform for AI-powered feedback loops, improving conversational experiences, and integrating human and AI conversations. It also includes partnering with GTM on expanding assistive capabilities and working with the Conversation UX team to unlock novel capabilities for the AI agent.

Candidates will join an innovative team pushing engineering boundaries. Depending on the domains associated with this job, you will be expected to design clean APIs, write automated test cases, and participate in peer code reviews. We value developers who focus on performance optimization, fast load times, and simple, maintainable architectures.