Engineering Manager, Onboarding
About the role
Lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows. Drive business and product strategies, champion seamless, intuitive, and efficient onboarding experience. Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences. Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage. Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value. Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction. Drive continuous improvement in engineering processes, technical architecture, and product quality. Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.
Candidates will join an innovative team pushing engineering boundaries. Depending on the domains associated with this job, you will be expected to design clean APIs, write automated test cases, and participate in peer code reviews. We value developers who focus on performance optimization, fast load times, and simple, maintainable architectures.