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BrexHybrid (minimum of three days in the office per week)Manager, CX AI Strategy

Manager, CX AI Strategy

New York, New York, United States4+ years

About the role

The role involves leading the CX Strategy team, driving AI-powered customer experience initiatives, and building internal AI tools for the CX team. It requires a mix of strategic thinking, technical fluency, and strong communication skills.

Candidates will join an innovative team pushing engineering boundaries. Depending on the domains associated with this job, you will be expected to design clean APIs, write automated test cases, and participate in peer code reviews. We value developers who focus on performance optimization, fast load times, and simple, maintainable architectures.

Core Competency Domains

CX strategyAI operationsproduct operations
Source: Career PortalPosted on: Job ID: gh-8615154002