Process Trainer - Assistant Manager - Merchant Lending

The role involves managing call quality programs, designing and delivering training initiatives, coaching teams, and ensuring continuous improvement in contact center operations. The candidate must have strong proficiency in Kannada and Telugu and a solid understanding of contact center operations.

Candidates will join an innovative team pushing engineering boundaries. Depending on the domains associated with this job, you will be expected to design clean APIs, write automated test cases, and participate in peer code reviews. We value developers who focus on performance optimization, fast load times, and simple, maintainable architectures.